Artstorefronts has an entire team of customer support agents
ready to answer any questions you have. To get the answers you need,
please email firstname.lastname@example.org
Customer Support Hours: 9 am CST- 5:30 pm CST Monday-Friday.
Can I get studio samples?
Yes, you can get samples here.
When will I receive my order?
We do our best to ensure your order arrives in a timely manner. In
general, most frame orders are processed, produced and shipped within
2-3 business days - and typically arrive in 4-5 business days. Canvas
orders are usually produced in 3-4 days, arriving in 5-6 business days.
Next day and 2-day express shipping are available, however please note
that these options will not affect processing time. International orders
typically arrive within 6-10 business via USPS Priority Mail.
We are currently facing a 7 business day delay for most of our
orders. Our team is diligently working to get orders out. We are working
as efficiently as possible while following required guidelines to
ensure the safety of our workers. Please click here for more information.
Returns And Refunds
We will provide a no charge replacement or refund for any quality
issues. We may request to have the presentation / order returned to us
and would provide a return shipping label.
We do not provide a refund based on customer preference. We will provide
a refund or a no charge replacement for any orders damaged in shipping.
For a refund or replacement, please contact
Can I cancel my order?
Unless your order has already gone into production you can cancel
it. Please contact email@example.com as soon as possible if
you need to cancel your order.
How long does it take to process a refund?
Processing a refund can take up to 7-10 business days.
How do I return my package?
For a refund or replacement, please email firstname.lastname@example.org
Can I ship to Canada/International/APO/FPO addresses?
Yes. Additional charges may apply. Items will be shipped USPS
Priority International or FedEx, per request.